Contents
1. Introduction
Welcome to Aireus Inc. ("Aireus", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale (POS) services, software, website, and any related products or services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information:
a. Information You Provide
- Business Information: name of your business, business address, contact details.
- Account Information: username, email address, phone number, password.
- Billing Information: credit card or other payment details.
- Customer Data: information you input into our system (e.g., your customer contact information, order history).
b. Automatically Collected Information
- IP address, browser type, device type, usage logs, referring URLs.
- Cookies and similar tracking technologies (see our Cookie Policy).
c. Third-Party Integrations
If you connect third-party services (e.g., payment processors, accounting software), we may receive information from them in accordance with their privacy policies.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services.
- Process transactions and send related information.
- Improve and customize the user experience.
- Provide customer support and respond to inquiries.
- Send security and service-related notices.
- Comply with legal and regulatory requirements.
4. How We Share Your Information
We do not sell your personal data. We may share it in these cases:
- Service Providers: with trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
- Legal Requirements: when required to comply with legal obligations or to protect our rights.
- Business Transfers: in connection with a merger, sale, or acquisition of all or part of our company.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in jurisdictions with different data protection rules. By using our Services, you consent to this transfer where permitted by law.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the details below.
9. Cookies & Tracking
Our Services use cookies and similar technologies to operate the site, remember preferences, measure usage, and improve performance. You can manage cookie preferences in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of the policy will reflect the most recent revision. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out:
- Privacy inquiries: use the contact form and select "Privacy / data request" — or call 1-888-552-5560.
- Phone: 1-888-552-5560 (toll-free)
- Address: Aireus Inc., 201 Whitehall Drive, Unit 4, Markham, Ontario L3R 9Y3, Canada